Services & Fees

The Online Therapy Services are Administered in Two Primary Ways:

Live One on One Chat

A professional therapist will talk with you via a live private chat.  These are available to begin quickly, often times the same day (sometimes even immediately, if we are currently in the office). The minimum chat session length is 30 minutes. Chatting is conducted through special encrypted software which assures your confidentiality. Chatting can also occur through an instant messenging service. The live chat allows you to talk in real time with a therapist, from the convenience of your own home or office.

Email Correspondence

Email therapy is now available. This is a new and productive way to receive therapy. It allows you to compose your emails at a time that is convenient for you. It also allows you to really think out what you would like to say.  You will receive detailed responses to your emails outlining the therapist's analysis of your situation, and suggestions for how to help make things better. You will receive a response to your email usually within 24 hours.

Payment works by purchasing words for a "word bank". When your email is received by our therapists, the words are counted and deducted from your word bank. This way you are charged fairly according to the length of what you send. Please note, this charge only applies to the words you write. The detailed response from the therapist does not subtract from your "word bank".